Payment Policy for DreamBina

Effective Date: January 7, 2025

At DreamBina, we strive to offer an easy, secure, and transparent payment process for all of our customers. Our Payment Policy outlines the accepted payment methods, security measures, billing information, and other key terms related to purchasing products from DreamBina.com. Please read this policy carefully to ensure you understand how we handle your payments.

1. Overview of Payment Methods

DreamBina offers several secure payment options to suit your preferences. These include:

  • Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards that are supported by the major credit card companies (Visa, MasterCard) are also accepted.
  • PayPal: For your convenience, you can also use PayPal, a secure online payment platform that allows you to pay via linked bank accounts or cards.
  • Other Payment Options: DreamBina may introduce additional payment methods from time to time. Any new payment methods will be clearly listed during the checkout process.

2. Payment Security

We understand how important security is when it comes to handling your financial information. DreamBina uses industry-standard security measures to protect your payment details.

  • Secure Checkout: All payment information is encrypted using Secure Socket Layer (SSL) technology, ensuring that your data remains private and protected throughout the checkout process.
  • Payment Gateway: We use trusted payment processors like PayPal and Stripe to securely process all transactions. These platforms are compliant with PCI DSS (Payment Card Industry Data Security Standard) to guarantee that your sensitive financial information is never exposed.
  • Fraud Prevention: DreamBina takes steps to prevent fraudulent transactions. This includes reviewing high-value orders and utilizing advanced fraud protection technology to verify payment legitimacy.

3. Order Confirmation and Processing

Once you’ve completed your order and submitted payment, DreamBina will send an order confirmation email. This email includes details of your purchase, including the products ordered, payment amount, and estimated delivery date.

Please note that this email is only a confirmation that your order has been received. It does not constitute an acceptance of your order. All orders are subject to verification and approval before they are shipped. If we encounter any issues processing your order, you will be contacted by our customer service team.

4. Billing Information

To complete your order, we require accurate and up-to-date billing information. This includes your full name, shipping address, payment method details, and billing address. Please ensure that all information entered is correct, as any discrepancies may delay the processing of your order.

DreamBina reserves the right to cancel any order if the provided billing information cannot be verified or if the payment is flagged for fraud review.

5. Taxes and Fees

All prices listed on DreamBina.com are exclusive of taxes. Sales tax will be applied to orders where applicable, based on your shipping address. The tax amount will be calculated and displayed at checkout before you finalize your order.

If any additional fees apply (such as international duties or taxes), they will be your responsibility to pay directly to the relevant authority.

6. Payment Declines and Errors

If your payment is declined for any reason, such as insufficient funds or a technical error, your order will not be processed. DreamBina will attempt to contact you to resolve the issue. In some cases, you may need to provide an alternative payment method.

It is essential to verify your payment details before submitting your order to avoid delays.

7. Refunds and Adjustments

In case of an order cancellation, product return, or refund request, DreamBina will issue refunds in accordance with our Refund and Returns Policy. All refunds are processed to the original payment method used at checkout.

For more detailed information, please refer to our Refund and Returns Policy page.

8. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, it may not be possible to cancel it. If cancellation is no longer possible, you may need to follow our Returns and Refunds Policy for a return or exchange.

9. Customer Support for Payment Issues

If you experience any problems or have questions about the payment process, feel free to reach out to our customer support team. You can contact us by:

  • Email: info@dreambina.com
  • Phone: (660) 679-4258
  • Address: 300 S Delaware St, Butler, Missouri

We aim to respond to inquiries within 24 hours during business hours.