Shipping Policy for DreamBina

Effective Date: January 7, 2025

DreamBina is committed to providing you with fast and reliable shipping options for all your beauty needs. This Shipping Policy outlines everything you need to know about our shipping processes, including shipping methods, delivery times, and costs.

1. Domestic Shipping

We currently offer domestic shipping across the United States. Shipping costs are determined at checkout based on your delivery address, shipping method, and the weight of your order.

  • Standard Shipping: Estimated delivery time is 3-7 business days.
  • Expedited Shipping: Estimated delivery time is 1-3 business days.
  • Next-Day Delivery: Available for certain locations with a 1 business day delivery window.

DreamBina partners with trusted carriers, including UPS, FedEx, and USPS, to ensure that your order reaches you in a timely manner.

2. International Shipping

DreamBina also offers international shipping to select countries. The international shipping options and associated costs will be displayed during checkout.

Please note that international shipping times may vary depending on your location, and delivery can take 7-21 business days. Customs clearance may also impact delivery time.

DreamBina is not responsible for any customs fees, taxes, or duties imposed by your country’s government. These additional charges are the customer’s responsibility.

3. Shipping Costs

Shipping costs are calculated at checkout based on your order’s destination, size, and weight. During checkout, you will see an estimate of the total shipping cost before you finalize your purchase.

Free shipping may be available for orders over a specified minimum amount. Please check our website or promotional offers for details on qualifying orders.

4. Order Processing Time

Orders placed on DreamBina.com will typically be processed within 1-2 business days. Once your order has been processed, you will receive an email with tracking information.

Please note that during high-demand periods (e.g., holidays, sales), processing times may be slightly longer.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your order and estimate delivery times.

Please allow 24-48 hours for tracking information to become available in the carrier’s system.

6. Delays and Issues

While we strive to deliver your orders on time, certain factors may lead to delays. These factors may include:

  • Carrier delays or issues
  • Weather-related disruptions
  • Shipping address errors

If your order is delayed or if you encounter any issues with shipping, please contact our customer support team immediately, and we will work to resolve the issue as quickly as possible.

7. Shipping Restrictions

DreamBina does not ship to PO Boxes, APO/FPO addresses, or certain restricted international locations. We reserve the right to cancel any order placed to a restricted address.

8. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact DreamBina immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund if applicable.

9. Customer Support for Shipping Inquiries

If you have any questions or concerns about your shipment, please contact our customer support team. We are available to assist you with tracking, delays, and any shipping-related issues.

  • Email: info@dreambina.com
  • Phone: (660) 679-4258
  • Address: 300 S Delaware St, Butler, Missouri