

Shipping Policy for DreamBina
Effective Date: September 17, 2025
At DreamBina, we are committed to delivering your beauty and skincare products in a timely and secure manner. Our shipping policy ensures you have a smooth and transparent experience when ordering from our website. Below are the details regarding our shipping process:
1. Shipping Methods
We offer a variety of shipping options to meet your needs:
Standard Shipping: Delivery within 5-7 business days (U.S. orders).
Expedited Shipping: Delivery within 2-3 business days (U.S. orders).
Overnight Shipping: Delivery by the next business day (for U.S. orders placed before 12 PM EST).
International Shipping: Available to select countries (shipping times vary by destination).
The shipping method and charges will be calculated at checkout based on your delivery address and the shipping option you select.
2. Shipping Charges
Shipping charges are calculated based on the following factors:
Destination: Shipping fees vary depending on your location.
Shipping Method: Different shipping options (Standard, Expedited, Overnight) come with different costs.
Order Total: We may offer free shipping on orders over a certain amount. Check our website for any current promotions or free shipping offers.
International Orders: For international shipments, the customer is responsible for any additional customs duties, taxes, or fees imposed by the destination country.
3. Order Processing Time
Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
Please note that processing time may be slightly longer during peak seasons (such as holidays or sales events).
Orders placed after 12 PM EST may not be processed until the next business day.
4. Shipping Times
Domestic (U.S.) Orders: Delivery times for U.S. orders depend on the shipping method chosen:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: Next business day (if ordered before 12 PM EST)
International Orders: Shipping times vary by destination. Delivery generally takes between 7-14 business days, depending on customs and local shipping carriers.
Please note that while we strive to meet delivery estimates, shipping times may be affected by external factors such as weather, customs delays, or carrier issues.
5. Shipping Restrictions
P.O. Boxes: We do not ship to P.O. Boxes for certain shipping methods. Please provide a physical address when possible.
International Shipping: We ship to select international locations. If your country is not listed at checkout, please contact us to inquire about possible shipping options.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package’s progress. You can use the tracking link to track your order on the carrier’s website.
If you have any issues with tracking your order, please contact our customer service team at info@dreambina.com or call (660) 679-4258.
7. Shipping Delays
While we strive to ship orders promptly, shipping carriers may experience delays due to various factors such as weather, holidays, or customs processing for international shipments. We are not responsible for delays caused by external factors, but we will do our best to assist you in tracking your package and resolving any shipping issues.
8. Missing or Damaged Items
Damaged Items: If you receive a damaged item, please contact us immediately with pictures of the damaged product and packaging. We will assist you with a replacement or refund in accordance with our Refund and Returns Policy.
Missing Items: If your order is missing items, please contact us within 7 days of receiving the shipment. We will investigate the issue and ensure you receive the correct items.
9. Shipping Address
Please ensure your shipping address is correct and complete at checkout. We are not responsible for delays or delivery issues due to incorrect or incomplete address information. If you need to change the address after placing the order, please contact us immediately, and we will attempt to update it before the order ships.
10. Contact Us
If you have any questions about shipping, delivery, or need assistance with your order, please don’t hesitate to contact us:
Email: info@dreambina.com
Phone: (660) 679-4258
Address: 300 S Delaware St, Butler, Missouri
Thank you for shopping with DreamBina! We are committed to providing reliable shipping and delivering your beauty products promptly and safely.